User requirements, also known as user needs, explain how a user interacts with the technique, essentially what actions they must be able to do. A User Requirements Document is used to document user requirements. User requirements are usually penned by the consumer and utilised as the main source of information for developing system requirements. Deciding what the user genuinely wants a software product to achieve is a crucial and tough phase in the design process.

This is due to the user's inability to articulate their entire set of needs and desires, as well as the fact that the information they supply may be incomplete, erroneous, or contradictory. The business analyst is in charge of properly comprehending what the customer wants.

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